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Help Center

Please use the below form. You can also call customer service on +44 7415 464154.

Contact Us

If you have a question or need assistance, our support team is here to help. You can contact us using the form below or reach out to our customer support team for quick assistance regarding products, orders, or wholesale enquiries.

We aim to respond to all enquiries as soon as possible. For order-related queries, please allow 1–2 business days for our support team to review and respond to your request.

Shopping Information

How do I place an order on Public Wholesale?

Do I need an account to place an order?

Can I buy products in bulk?

How can I find products from a specific brand?

Are all products genuine and branded?

Payment Information

What payment methods do you accept?

Is my payment information secure?

Will I receive a payment confirmation?

Can I get an invoice for my purchase?

What should I do if my payment fails?

Order & Returns

How can I track my order?

Can I cancel my order after placing it?

What is your return policy?

How long does a refund take?

Who should I contact for order issues?